Our client is looking to to hire a UX Designer for a Clean Energy Company.
You’ll join the Product team to streamline the experience, reduce friction, and optimize workflows for the call center team. This is a one year opportunity. The role is located in Charlotte, NYC, and is hybrid.
Responsibilities:
• Collaborate with optimization team and call center staff to understand their needs and challenges.
• Analyze the current SAP C4C system and identify areas for improvement.
• Design and implement user-friendly interfaces and workflows to enhance the call center specialist experience.
• Conduct usability testing and gather feedback to refine designs.
• Work closely with developers to ensure seamless integration of UX improvements.
• Create documentation and training materials to support the adoption of new workflows.
Requirements:
• Education: Bachelor's degree in a relevant field; or 5 years experience in lieu of a degree.
• Experience: Minimum of 4 years of related experience in product design.
• Skills: Proficiency in design tools such as Figma, Adobe XD, or Sketch. Strong understanding of user-centered design principles and methodologies.
• Experience with SAP C4C or similar CRM systems is a plus.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and evolving environment.
Preferred Experience:
• Experience in designing for call center or customer support environments.
• Familiarity with the challenges of high turnover and ongoing training demands.
• Knowledge of regulatory requirements and how they impact system design.
...Mobile Tester Jersey City, NJ Experience: 8+ Years Good Knowledge on Test Automation Tools (Selenium, Cyprus) and Services testing tools (SOAP UI, Jmeter, Postman) Good Knowledge on Test Framework Design for Web Application, Mobile Applications and Desktop Applications...
...same out-and-back dedicated route and work with the same customers every day. Haul automotive parts in dry van trailers with newer trucks. Work with onsite leaders and dispatch. Pay and bonus potential ~ Route and detention pay. ~$5,000 sign-on bonus for...
...structures and programming languages to develop high quality technology applications and... ...Typically between 2 -3 years of experience in salesforce.Must Have experience in Salesforce... ...a commission structure. Salaries for part-time roles will be pro-rated based on number...
...Driver - Get Paid Daily at Uber summary: Driving with Uber offers a flexible way to earn cash on the road, catering to both part-time and full-time drivers. As a driver, you can set your own schedule, with the option to cash out your earnings up to five times a day...
...top-notch fitness experiences that cater to all levels of fitness enthusiasts. Were looking for passionate and skilled Mat Pilates Instructors to join our dynamic team and help our members achieve their fitness goals. Responsibilities: Lead group Mat Pilates classes...