At Cogeco, every day our teams are taking action to bring people together through powerful communications and entertainment experiences. Our ability to deliver on this promise in the communities we serve through Canada and the US is possible due to the endless commitment of our colleagues in Canada and the US. As a Lean-Agile Coach, you will play a crucial role in fostering an Agile culture across multiple Squads, championing Agile methodologies while emphasizing Lean principles. From you, we are looking for a dedicated leader and mentor who can foster an Agile mindset, coach teams to achieve high performance, and support them through every stage of their Agile journey. In this role, you will work with cross-functional Squads, Product Owners, and senior leadership to improve collaboration, enhance delivery processes, and enable the organization to be more responsive to change, ensuring we deliver exceptional value to our customers. Key responsibilities include coaching and influencing change to increase the flow of valuable outcomes through Squads and Crews; partnering with Product Owners and Crew leadership to enable the adoption of Lean-Agile principles, practices, methods, and mindset and assist in continuously improving ways of working; guiding Squads in applying Lean principles to identify and eliminate waste, enhance value delivery, and improve overall efficiency; coaching Squads, leaders, and stakeholders on Agile values, principles, and practices with an emphasis on Kanban and Lean thinking; influencing leadership at all levels and other stakeholders to drive the culture change required to embed agility; establishing and tracking key flow metrics (e.g., throughput, lead time, cycle time, WIP limits) to measure and drive continuous improvement; providing actionable insights and recommendations based on data to enhance team performance and delivery; implementing and optimizing Kanban systems across Squads to improve workflow transparency, limit work-in-progress (WIP), and reduce cycle times. Essential qualifications include proven experience as an Agile Coach or equivalent role with a strong focus on Kanban and Lean principles; familiarity with flow metrics and their practical use in improving team performance; role modeling empathy and trust to help foster coaching relationships; being curious without judgment or bias; growth mindset and role modeling this for others; comfortable working in complexity and uncertainty; ability to manage resistance to change and influence stakeholders toward a Lean-Agile mindset. Work experience and training required include Certified Agile Coach (ICP-ACC) or SAFe Program Consultant (SPC), Professional Scrum Master (PSM), or Disciplined Agile Coach (DAC); certification in Kanban or Lean practices; 5-7 years of experience working in a Lean-Agile environment, with at least 2-3 years of experience as an Agile Coach; experience in value stream mapping and implementing process improvements at scale; experience coaching and mentoring cross-functional Squads and working closely with Product Owners and leadership to facilitate the Agile transformation; hands-on experience in leading Agile adoption across different departments, preferably in telecommunications, media, technology, or a similar industry; experience in industries outside of software development, demonstrating versatility in applying Lean-Agile principles; knowledge or experience with Agile tools such as Jira and Confluence is highly preferred. The position is remote but limited to individuals residing within the organization's footprint in Ontario and Quebec, Canada, and certain U.S. states including Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, Ohio, Pennsylvania, South Carolina, Virginia, and West Virginia.
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