Home Services Manager Job at Cobalt Search, Fayetteville, NC

WHF1R2o5TnpXQlhGdmQwaEo0emdKNUJwSGc9PQ==
  • Cobalt Search
  • Fayetteville, NC

Job Description

Can you inspire and elevate a team of in home technicians to deliver top-tier service?

We are searching for an experienced Home Services Manager to coach and lead a team of 10–15 technicians, ensuring exceptional customer experiences and operational excellence. Our client is experiencing exceptional growth, and they are committed to values that include integrity, continuous improvement, respect, problem-solving, and going above and beyond for their community.

This is a hands-on leadership role where you’ll be directly involved in technician development, daily operations, and driving performance. You’ll work closely with another Service Manager and a leadership team to maintain service excellence across multiple disciplines.

Key Responsibilities:

  • Coach and develop service technicians through one-on-ones and ride-alongs, ensuring high performance and customer satisfaction.
  • Oversee operational KPIs and support department bonus assessments.
  • Lead team huddles to align the team and drive continuous improvement.
  • Ensure efficient service delivery, optimizing team workflow and technician performance.
  • Collaborate with fellow service managers to maintain service excellence across disciplines.

Skills and Experience Required:

  • Experience as a Field Service Manager in home services of some kind (ideally a technical trade).
  • Ride-along coaching experience - this role is all about developing people, not just managing numbers.
  • Strong ability to coach behaviors that lead to outstanding performance.
  • Familiarity with operational KPIs and technician performance management.
  • Understanding of field service culture, including autonomy and technician challenges.

Location : Fayetteville, NC

Compensation & Benefits: $90K–$115K + up to 20% bonus (pays out up to 24%), 3 weeks’ vacation, company benefits & strong career growth opportunities

All applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, genetic data, or any other legally protected status.

Every application will be reviewed by a real person, with a response provided.

Job Tags

Similar Jobs

The H&K Group

CDL Drivers Job at The H&K Group

 ...is currently seeking experienced and motivated Class A and B CDL drivers to become a part of our team. Our CDL drivers satisfy a...  ...for H&K Group, Inc.? ~ Competitive salary commensurate with experience ~100% Company-paid Health Benefits ~401(k) Savings and Investment... 

Azaaki Healthcare

Senior Qualitative UX Researcher Job at Azaaki Healthcare

 ...Recruiting Job Title: Senior Qualitative UX ResearcherDuration: 3 months (with potential...  ...and craft methodologically sound research designs.Comfort with tools such as Google Docs,...  ...00.00 3 days ago(General Hire) UX Design Intern (TikTok-Design) - 2025 Summer (BS/MS) Mountain... 

LVI Associates

Land Development, PE Job at LVI Associates

 ...applicable design codes. ~ Based in Baltimore or willing to relocate. Brief Responsibilities: Lead and manage land...  ...- including 100% healthcare coverage for employees & paid parental leave. Great training and mentorship program - paid training and development... 

Conduent

Remote Call Center Customer Service Representative - Medicaid Member Support Job at Conduent

 ...our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 50...  ...individuality is noticed and valued every day.**Remote Call Center Customer Service Representative - Medicaid Member Support****$16.00/... 

hackajob

Senior Cloud Engineer Job at hackajob

 ...mission-critical applications across multiple industries. Role: DevOps Engineer Location: Jersey City, NJ (hybrid) Salary: $110K...  ..., troubleshoot critical application issues, and mentor junior engineers hackajob is a recruitment platform that will match...