Customer Service - Spanish Speaking Job at DESOTO FL INC., Miami, FL

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  • DESOTO FL INC.
  • Miami, FL

Job Description

Job Description

Job Description

We are seeking a bilingual (Spanish speaking) Customer Service Agent - WORK FROM HOME to join our team! You will be responsible for helping customers by providing product and service information and assisting with claim processing.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Must be fluent in Spanish (speaking)
  • Must own your laptop with Windows OS
  • Must have a cell phone
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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