Job Description

Hartford, United States | Posted on 05/12/2025 Note: Candidates must hold a valid Salesforce Platform Administrator certification. • Each candidate must be authentic and verified . All fraudulent submissions will be reported . Job Description: The State of Connecticut is seeking an experienced Salesforce Administrator to oversee the configuration, maintenance, and support of multiple Salesforce orgs critical to several state agencies. The ideal candidate will have strong experience managing enterprise Salesforce environments and be adept at handling configuration, integration, deployment, and end-user support in a collaborative, multi-team environment. Specialty Areas:

• Org & Environment Management – Oversee multiple Salesforce orgs, configure CI/CD pipelines (Bitbucket, Jenkins), and manage custom object deployments without impacting interconnected applications.
• User & Access Management – Administer user accounts, roles, profiles, and permission sets; enforce access and security policies.
• System Configuration & Automation – Customize objects, fields, record types; design and implement Flows, validation rules, and automation.
• Data Management – Import/export data, enforce validation, deduplicate records, and maintain data quality.
• Integration Support – Handle middleware integration tools including MuleSoft, Adobe, Box, Java-based systems, and ForgeRock Identity Management.
• Reporting & Dashboards – Create and manage reports and dashboards for insights and decision-making.
• Release Management & Documentation – Oversee sandbox management, test releases, and maintain comprehensive documentation.
• User Support & Training – Support end-users, provide training materials, and conduct onboarding sessions.

Responsibilities:

• Configure and maintain multiple Salesforce orgs and sandboxes.
• Set up and maintain CI/CD pipelines using Bitbucket and Jenkins.
• Manage user roles, profiles, and access permissions.
• Customize Salesforce instances using Flows, validation rules, and page layouts.
• Ensure data integrity and enforce rules for data deduplication and validation.
• Support system integrations using various tools including MuleSoft and ForgeRock.
• Develop and update reports and dashboards.
• Manage release schedules and maintain common environments across multiple applications.
• Document changes, updates, and system configurations thoroughly.
• Provide training and support to users and business units.

Skill Matrix: Skill Experience (Years) Salesforce Org Management & CI/CD (Bitbucket, Jenkins) 5+ Salesforce Platform Configuration (Flows, Validation Rules, Custom Objects) 5+ User & Role Management 5+ Data Management & Quality Control 5+ Middleware Integrations (MuleSoft, Adobe, Box, ForgeRock) 3+ Reports and Dashboards 3+ Release Management & Documentation 3+ User Support and Training 3+ Salesforce Platform Admin Certification Required Mandatory Requirements:

• Experience managing multiple Salesforce orgs in an enterprise or public sector setting
• Strong communication, documentation, and cross-team collaboration skills

Qualifications:

• Experience with State or Federal agencies
• Familiarity with ForgeRock Identity Management and Java-based system integrations
• Strong analytical and problem-solving abilities

Submission Requirements:

• Salesforce Platform Administrator Certification (Proof required)
• Three professional references (Names, official emails, phone numbers)

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