Customer Service Representative Job at KROHNE, Beverly, MA

WGFxSGdONTBYeGZGdjlNZ0k0ZmdJNTlwR2c9PQ==
  • KROHNE
  • Beverly, MA

Job Description


We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

KROHNE

We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment

Your main responsibilities:

1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.

2. Expedites orders with feeder factories.

3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.

4. Provides assistance with resolving customer complaints.

5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)

6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.

7. Releases orders to manufacturing (picking lists, etc.)

8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.

Compensation details: 21-24 Hourly Wage

PI11c6d72c36f9-30492-36168603

Job Tags

Hourly pay, Full time, Local area, Overseas,

Similar Jobs

FocusGroupPanel

Work At Home Data Entry Remote Administrative Assistant Job at FocusGroupPanel

 ...We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer... 

Towering Oaks Baptist Church

Youth Minister Job at Towering Oaks Baptist Church

 ...Oaks Baptist Church, Greeneville, Tennessee Position Type: Part-time (with potential Full-time dual-role opportunities)...  ...mission trips, and special events Build relationships with students, parents, and volunteers Collaborate with church leadership... 

Success Academy Charter Schools, Inc.

School Year 26-27 High School Teacher Job at Success Academy Charter Schools, Inc.

 ...of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are...  ...Success Academy A rigorous and relevant academic major (i.e, biology, history, chemistry, economics, physics, English, mathematics,... 

Net2Source Inc.

Senior Agile Scrum Master - Hybrid Plano Job at Net2Source Inc.

 ...solutions provider in Plano, TX is looking for an experienced Scrum Master. The ideal candidate will have at least 7 years of hands-on experience...  ...in web application development and extensive knowledge of Agile methodologies. Responsibilities include facilitating scrum... 

Madison Fine Properties

Newly Licensed Real Estate Agent Job at Madison Fine Properties

 ...excellence. # Outstanding organizational and time management skills ensure you capitalize on every opportunity. # A current Real Estate License is essential for this position. Seize this opportunity to launch your real estate career with our team. Embrace an...