Responsible for performing the back office tasks necessary to support all of the Banking products and services. Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations. Application/general ledger balancing and reconciliation. Research and clear Fed adjustments and other out of balance conditions. Researching and clearing customer out of balance issues. Process incoming and outgoing ACH files and processing returns and exceptions. Processing un-posted transactions and returned deposited items. Processing and reconciling positive pay exceptions. Other miscellaneous duties assigned by the Operations Supervisor. Requirements include High School Diploma or equivalent, Bachelors preferred; 3-5 years of experience in heavy volume wire operations required; 4-6 years experience in a Financial Institution or Banking operations environment preferred; Experience using banking platform systems; Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures; Strong verbal, listening and written communication; Ability to work effectively in a multi-task, high-volume environment; Self-motivated and results-oriented; High degree of patience and problem management techniques to resolve problems; Good organizational skills with the ability to multi-task, prioritize and follow up.
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