Job Description

Join The People Helping People

Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service.

The Opportunity

A Scrum Master III is a true leader with experience in the Agile framework (Scrum/Kanban) and has the ability to provide coaching to Agile teams on best practices so that they grow to become a mature Agile team with a continuous improvement mindset.

Day in the Life

• Act as a true leader and facilitator of Agile events, program events, team dynamics and team maturity.
• Drive continuous improvement within the team(s) with a focus on agile principles.
• Protect the team from interruptions and manage internal escalations as needed.
• Coach the team to consistently align with program standards.
• Elicit feedback from the team to identify and resolve impediments, monitor progress and performance, and to always keep a pulse on where the team is at in regard to their Team Working Agreement: Team Rules, Definition of Ready (DoR), and Definition of Done. (DoD).
• In partnership with the Product Owner and Business System Analyst, develop a clear and concise product backlog items and consistently review.
• Collaborates with the Product Owner and Agile team to understand, identify, and document business value through clear, testable stories.
• Maintains an awareness of relationships, dependencies, risks, and impacts across products and platforms.
• Takes ownership and accountability for the effectiveness of the Agile team and champions change when the team may need to pivot or re-prioritize.
• Mentor less tenured Scrum Masters in the areas of Scrum, Kanban, Agile, refinement, story splitting, relative sizing, velocity, retrospection, conflict resolution, and other techniques.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Computer Science, Business Management, or equivalent combination of education and experience required.
• Agile Certification preferred (work experience is considered).
• 7-9 years of hands-on experience on an agile team, preferably in the Scrum Master role required.
• Experience in systems or financial services environment, card payments, banking, contact center, new product development, information technology or process re-engineering preferred.
• Considerable knowledge with Agile tools such as Azure DevOps (ADO), or similar applications, around epics, features, user stories and tasking and guiding others on those tools and best practices.
• Technically savvy on software development terminology like API's is a plus.
• Experience with managing large scale technology projects (software/hardware).
• Utilizes understanding of Agile practices, patterns and techniques to formulate self-organizing and highly collaborative teams.
• Experienced in the facilitation of positive and productive Agile events/ceremonies within a timebox for one or more Agile team: Sprint Planning, Daily Scrum/Stand-Up, Sprint Review, Sprint Retrospective and assists in Refinement activities.

Great Work/Life Benefits!

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

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