Job description:
Reporting Relationship
CTS reports directly to the Clinical Manager
Minimum Qualifications
High school diploma or equivalent; an associate degree in healthcare administration or a related field is preferred.
Minimum of 2 years of scheduling or administrative experience, preferably in a healthcare or home health setting.
Proficiency in scheduling software and familiarity with electronic health records (EHR) systems.
Strong organizational, communication, and multitasking skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Knowledge of Medicare, and private insurance guidelines for home health services is a plus.
Physical Requirements
Must be able to sit for extended periods, utilizing a computer for scheduling tasks.
Occasionally lift and carry items weighing up to 20 pounds.
Visual acuity to read and interpret schedules, electronic records, and emails.
Job Responsibilities
Coordinate and schedule clinical staff assignments, ensuring proper coverage for patient visits in compliance with the established care plans.
Manage patient visit schedules, update and adjust clinician assignments as needed based on availability, location, and patient needs.
Communicate scheduling changes or updates promptly to clinicians, patients, and family members as required.
Collaborate with the clinical team to optimize scheduling efficiency while maintaining high-quality patient care standards.
Ensure that all documentation related to scheduling is accurate and up to date in the scheduling system.
Address any immediate scheduling conflicts and find solutions to avoid gaps in patient care coverage.
Provide administrative support to the home health clinical team as needed, including maintaining relevant logs and reports.
Uphold all compliance and confidentiality standards as outlined by the organization and applicable regulations.
Ensure compliance with the organization's Code of Conduct and all applicable laws, including HIPAA regulations for the protection of sensitive information.
Perform any additional duties as assigned to meet the needs of the department and organization.
Job Type: Full-time
Benefits:
Application Question(s):
Work Location: In person
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