Salesforce Administrator Job at Fletcher Jones Management Group, Las Vegas, NV

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  • Fletcher Jones Management Group
  • Las Vegas, NV

Job Description

Job Description

Job Description

The Salesforce Administrator will be responsible for the day-to-day administration, configuration, and maintenance of our Salesforce platform. This role involves ensuring optimal system performance, managing user access, implementing customizations, and providing technical support to end-users. The ideal candidate will have a strong understanding of Salesforce best practices, excellent problem-solving skills, and a customer-centric approach. Please note: this is an on-site role.

Responsibilities:

Salesforce Administration:

  • Configure and maintain Salesforce settings, including user management, security, roles, profiles, and permissions.
  • Create and manage custom objects, fields, workflows, validation rules, and page layouts.
  • Implement and maintain Salesforce automation processes, such as Process Builder and Flows.
  • Manage and maintain data integrity, including data imports, exports, and data cleansing.
  • Monitor Salesforce performance and identify areas for improvement.
  • Manage and deploy Salesforce changes using change sets or other deployment tools.

User Support and Training:

  • Provide technical support to end-users, resolving Salesforce-related issues and answering questions.
  • Develop and deliver training materials and conduct training sessions for business users.
  • Create and maintain documentation for Salesforce processes and procedures.

System Maintenance and Optimization:

  • Perform regular system audits and ensure data accuracy.
  • Implement and maintain security measures to protect sensitive data.
  • Stay up-to-date with the latest Salesforce releases and features.
  • Evaluate and implement new Salesforce apps and integrations.

Reporting and Analytics:

  • Create and maintain Salesforce reports and dashboards to provide insights to stakeholders.
  • Analyze data and identify trends to improve business processes.
  • Assist in the development of data-driven solutions.

Collaboration and Communication:

  • Work closely with business users, developers, and other stakeholders to understand requirements and implement solutions.
  • Communicate effectively with end-users and provide clear and concise instructions.
  • Participate in team meetings and contribute to project planning.

Qualifications:

  • Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience).
  • 2-5 years of experience as a Salesforce Administrator.
  • Strong understanding of Salesforce administration and configuration.
  • Experience with Salesforce automation tools, such as Process Builder and Flows.
  • Proficiency in creating and managing Salesforce reports and dashboards.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Salesforce Certified Administrator and/or Salesforce advanced admin certification is a plus.

Compensation:

$70,000 - $75,000 / year

Job Tags

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