Job Description
Responsibilities:
* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)
* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs
* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination
* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service
* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.
Required Skills & Experience
* 2+ years of call center experience, needs to have outbound call center experienceWaymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo DriverThe World's Most Experienced Driverto improve access...
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