Remote Call Center Representative Job at Insight Global, Chicago, IL

V3F1Qmk5MXpXUjNFdk44a0lZZnJJSjV0SFE9PQ==
  • Insight Global
  • Chicago, IL

Job Description

Job Description

Job Description

Responsibilities:
* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)
* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs
* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination
* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service
* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.

Required Skills & Experience

* 2+ years of call center experience, needs to have outbound call center experience
* 6+ months remote call center experience
* Needs to be tech savvy: experience working with technology, computers, electronic medical records, etc.
* High School Diploma or GED equivalent
* A great communicator - both written and verbal
* Must have strong internet connection because this is a remote role

Job Tags

Remote job,

Similar Jobs

Waymo

Senior Machine Learning Engineer, LLM/VLM Visual Reasoning Job at Waymo

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo DriverThe World's Most Experienced Driverto improve access...

College of American Pathologists (CAP)

Vice President, Supply Chain and Logistics (Winnetka) Job at College of American Pathologists (CAP)

 ...Vice President, Supply Chain and Logistics Join to apply for the Vice President, Supply Chain and Logistics role at College of American...  ...production planning, distribution services, facilities, inventory management, and the implementation of Sales, Inventory, and... 

The Price Group

Life Insurance Sales Agent Job at The Price Group

 ...control of their success. Motivated self-starters who thrive in a remote, performance-based environment. Excellent communicators who can...  ...- able to manage leads, calls, and follow-ups using simple online tools. About Company The Price Group is a fully independent Insurance... 

PCI of North Carolina LLC

Process Engineer Job at PCI of North Carolina LLC

 ...Job Description Job Description Summary: The Process Engineer is a hands-on role responsible for developing, optimizing, and troubleshooting injection molding processes to ensure high-quality plastic components. This position supports new product launches, continuous... 

A-Line Staffing Solutions

Compounding Pharmacy Technician Job at A-Line Staffing Solutions

 ...Job Description Job Description A-Line Staffing is seeking a motivated and detail-oriented Compounding Pharmacy Technician (IV) Day Shift. This role offers career growth, a supportive work environment, and full-time hours (40+ per week). If interested in this...