Patient Experience RN Manager Job at TRDFIN Support Services Pvt Ltd, Murrieta, CA

V2FlQWl0eDBXeDNFdXRva0lZbm5MSnBzR3c9PQ==
  • TRDFIN Support Services Pvt Ltd
  • Murrieta, CA

Job Description

Job Description

Position Overview

We are seeking an experienced Performance Improvement / Patient Experience RN Manager to lead and strengthen a patient-centered culture of care at a Joint Commission accredited acute care hospital and designated Trauma Center / Paramedic Base Station .

This role translates patient experience data, feedback, and patient relations insights into actionable improvements that elevate the patient and family experience across clinical and operational teams.

Key Responsibilities

  • Drive a culture of patient centered care across hospital departments
  • Lead patient experience and performance improvement initiatives
  • Translate qualitative and quantitative patient feedback into actionable behaviors and process improvements
  • Analyze patient experience data, trends, and survey results to inform leadership decisions
  • Support patient advocacy, grievance, and complaint resolution processes
  • Partner with clinical and administrative leaders to improve care delivery and service recovery
  • Ensure alignment with Joint Commission standards and regulatory expectations
  • Educate and coach staff on patient experience best practices

Education

  • Graduate of an accredited Registered Nurse program
  • Bachelor’s degree in a related field (required)
  • Master’s degree in a related field (preferred)

Certifications & Licenses

  • Active California RN License (required)
  • CPXP – Certified Patient Experience Professional (preferred)
  • CPHQ – Certified Professional in Healthcare Quality (preferred)

Experience Requirements

  • 3+ years of clinical experience in an acute care hospital with demonstrated leadership ability
  • Experience in patient advocacy or complaint/grievance management (preferred)
  • 1+ year of quality or performance improvement experience, including data analysis and management

Why Join Us?

  • Challenging and rewarding leadership role in hospital administration
  • Competitive compensation with generous paid time off
  • Comprehensive Medical, Dental, Vision, and Prescription Drug coverage
  • 401(k) with company match and discounted stock purchase plan
  • SoFi Student Loan Refinancing Program
  • Career growth opportunities across 300+ healthcare subsidiaries

Job Tags

Similar Jobs

Brothers Desserts

Environment, Health and Safety Manager Job at Brothers Desserts

 ...responsible for leading and managing all Environmental, Health, and Safety programs within a food manufacturing facility, ensuring...  ...Qualifications ~ Bachelors degree in Environmental Health & Safety, Industrial Safety, Engineering, or related field ~5+ years of EHS... 

Estes Express

Trailer Mechanic Level A Job at Estes Express

 ...Trailer Maintenance Technician Responsible for repairs and required preventive maintenance of trailers. Inspect, trouble shoot,...  ...ability to keep up with changing technology and updates. Possess mechanical ability and interest of electronics and precision equipment.... 

Providence Health and Services

Community Programs and Services Coordinator RN Job at Providence Health and Services

 ...Community Programs and Services Coordinator RN at Providence Health and Services summary: The Community Programs and Services Coordinator RN designs and implements health promotion programs for employees, focusing on wellness and healthy behaviors. This full-time,... 

Scheme Designers, Inc.

Junior Graphic Designer (Cresskill) Job at Scheme Designers, Inc.

 ...Junior Graphic Designer located in Cresskill, NJ. We're looking for a creative and detail-oriented individual to join our team as an entry-level Graphic Designer & 3D Artist. This hybrid role involves working across both 2D and 3D visual mediumssupporting branding,... 

Intuitive Machines LLC

Manufacturing Engineer Job at Intuitive Machines LLC

Job Description Job Description Additive Manufacturing Engineer Houston, TX About Intuitive Machines: Intuitive Machines is an innovative...  ...'s degree in mechanical, Materials, Manufacturing, or Aerospace Engineering required; master's preferred. 3-7 years in additive...