Job Description

Title: On-Call IT Technician

Location:  Hartsfield-Jackson Atlanta International Airport (ATL), Atlanta, GA

Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec International, the leading independent provider of managed IT services to the aviation industry, has an opportunity for an On-Call IT Technician at Hartsfield-Jackson Atlanta International Airport. This role is perfect for those who are flexible with their time, don't mind getting their hands dirty, eager to learn new skills, and are curious about airport operations. Discover the rewarding experience of working at an airport with us!

Position Overview : We are currently seeking an On-Call IT Technician to provide hands-on support at Hartsfield-Jackson Atlanta International Airport. This role focuses on the physical upkeep and repair of automated bag-drop/check-in hardware on an as-needed basis. The ideal candidate will be comfortable using hand tools, performing preventative maintenance, and resolving mechanical issues on-site. The individual selected for this role will be flexible to respond to incidents onsite within a short period of time when they occur. Training provided and parking fee reimbursement included.

Position requires candidates with flexible availability for on-call support. Ideal applicants should demonstrate consistent or long-term flexibility to manage on-call responsibilities alongside other commitments, such as freelance work or flexible schedules.

This is a 1099 Independent Contractor role.

Minimum Requirements:

• Minimum knowledge of computer hardware and windows based platforms.


• Comfortable in making repairs and adjustments to the belt conveyors with use of provided tools.


• Possesses some knowledge of and diagnostic abilities with common hardware and software.


• Hardware Configuration: Familiar with desktop/laptop/tablet configuration and repair.


• Ability to independently analyze and solve routine computer related problems.


• Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as manuals, wiring diagrams, product documentation and related materials.

Preferred Experience:

• Documented experience in superior customer service delivery.


• Personable and able to work independently.


• Able to establish and maintain good working relationships and communication with decision makers, stakeholders, department heads and end-users regarding pertinent network activities.


• Strong interpersonal, written and oral communication skills.

Education and Certification:

• High School Diploma and/or two (2) years of relevant experience.
  


• Competent in hands on mechanical repair.

Personal Attributes:

• Demonstrated interpersonal and communication skills.


• Ability to prioritize and execute tasks on time.


• Self-motivated and self-directed.


• Able to lift up to 50 lbs if required. 


• Keen attention to details.


• Strong customer service orientation.


• Friendly and personable. 


• Valid driver's license.

About Us: ServiceTec International Inc. is the world’s leading independent provider of managed IT services for airports and airlines. We have offered world-class support for IT systems at airports since 1989. With multiple bases in North America and Europe, we have an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure.

Our genuinely outstanding level of service has been demonstrated by the systematic extension, re-award and expansion of multiple existing contracts with clients across North America and Europe. This unrivaled approach has enabled ServiceTec to achieve and maintain its objective of developing strong, sustained and beneficial partnerships with airports and airlines throughout the world.

ServiceTec Culture:

  ServiceTec is a people oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within. We consistently recognize those employees who go "above and beyond.”

For more information on ServiceTec, please visit:

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary and seasonal or contract.

ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

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