Overview Are you an accomplished leader with a passion for excellence and an eye for detail? We are seeking a Director of Housekeeping to provide strategic leadership and operational oversight for our housekeeping department. In this critical role, you will set the vision and standards for cleanliness, efficiency, and service excellence across the property, ensuring every guest enjoys an exceptional and memorable stay. You will lead and develop a large, diverse team—cultivating a culture of accountability, engagement, and continuous improvement. Your proven expertise in housekeeping operations, combined with strong business acumen and a commitment to innovation, will drive departmental performance and guest satisfaction at the highest level. If you are a results-oriented executive with a successful track record in luxury housekeeping leadership, we invite you to apply and bring your expertise to our dedicated team. Key Responsibilities Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation Develop and implement housekeeping policies, procedures, and quality standards Monitor and control housekeeping budgets and expenses Conduct regular inspections to ensure adherence to cleanliness and quality standards Train, motivate, and mentor the housekeeping team to deliver exceptional service Collaborate with other departments to meet guest expectations and address any issues Maintain inventory of cleaning supplies and equipment Uphold safety and sanitation standards, ensuring a healthy work environment Responsible for the hiring, training, and supervision of property housekeeping staff Prepares work schedule for staff and authorizes payroll for the department based on approved labor standards Organize and set up deep cleaning projects Monitor guest complaints and take corrective action Qualifications Bachelor’s degree in Hospitality or related field preferred or equivalent experience 3+ years of housekeeping management experience, preferably in a hotel or resort setting Knowledge of housekeeping and laundry operations Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred Strong leadership and team management skills Ability to work well under pressure and handle multiple tasks simultaneously Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel Proficient in Microsoft Office Suite and hotel management software Knowledge of inventories, scheduling, and productivity Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match About Davidson Hospitality Group Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides individualized personal service of a small company, enhanced by the breadth and depth of a larger company. Davidson comprises four operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. The company offers a rich benefits program designed to enrich the lives and well-being of team members and their families. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. This position is at a location where Hyatt is not the employer; the employer of individuals working at this hotel may be a third-party management company responsible for employment benefits and obligations at this location. Job Details Seniority level: Director Employment type: Full-time Job function: Management Industry: Hospitality #J-18808-Ljbffr Hyatt
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