Job Description

Job Description

Job Title: Epic Willow - Business Systems Analyst – Pharmacy Portfolio

Duration of project: 12 months

Location: 100% Remote

Focus Areas: Pharmacy Inpatient (80%) / Ambulatory (20%) | Epic | Sentri 7 | Interfaces

Job Summary

The Business Systems Analyst will be a key member of the Pharmacy Portfolio team, providing essential business analysis and clinical workflow oversight for pharmacy-focused IT initiatives. This role partners closely with the Pharmacy Application Owner to translate operational and technical needs into clear requirements.

The ideal candidate combines Epic Willow certification with strong business acumen and practical understanding of medication-use workflows and healthcare systems. Experience or knowledge with Sentri 7 and a working knowledge of interfaces/integrations are preferred.

Key Responsibilities

• Serve as the primary Business Analyst for the Epic and Sentri 7 Pharmacy IT Application Owner and other assigned pharmacy applications
• Translate operational and technical needs into clear requirements, deliverables, and design artifacts
• Facilitate stakeholder engagement through structured working sessions, documentation, and decision tracking
• Elicit, document, and validate requirements for pharmacy initiatives (80% inpatient / 20% ambulatory), including workflow, data, and reporting impacts
• Review and refine business requirements to ensure completeness and testability
• Provide SME-level guidance during implementation phases, clarifying requirements and surfacing risks/issues early
• Collaborate with Clinical Informaticists to support Epic workflows (ordering, verification, dispensing, MAR/BCMA)
• Partner with interface/integration teams to define and validate HL7/FHIR requirements
• Support UAT planning and execution, including test script development and defect triage
• Track post-go-live stabilization issues and document optimization opportunities
• Act as a communication and escalation point for pharmacy-related operational issues

Required Skills and Experience

• 5–7 years of experience in pharmacy business systems analysis or a related technical role
• Epic Willow Certification (Required)
• Strong ability to elicit/document requirements and produce build-ready/test-ready artifacts
• Excellent verbal and written communication skills for bridging operational and technical teams
• Ability to work independently and manage multiple priorities in a remote environment
• Basic understanding of pharmacy healthcare concepts and stakeholder engagement experience
• Proficiency in Google Suite (Docs, Sheets, Slides, Meet/Chat)

Preferred Qualifications

• Sentri 7 application knowledge
• Working knowledge of interfaces/integrations (HL7, FHIR)
• Understanding of application system security concepts (role-based access, least privilege, change control)

Education

• Bachelor’s degree required

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