Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...are encouraged to apply! Schedule : Monday-Friday. Start time 3 AM-5 AM until route finish Pay : Drivers make up to $70,000 - 100,000 annually Daily base pay, plus component pay Paid for every mile driven, stop made, and case delivered Why choose...
...career outcomes for a more just future for all. ELSO seeks to reduce the achievement gap in STEAMED (Science, Technology, Engineering, Arts, Math, Environment, Design) education and professions while creating a sense of belonging for Black, Indigenous, and People of Color...
...is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as an Assistant Manager at Planet Fitness. Exceptional leadership, diplomacy and listening skills. Basic computer proficiency...