Desktop Support Specialist Job at SISL Global, Valley City, OH

WEt1TWk5bDdWaHpEdU5zZ0lvYm5JSjV1R2c9PQ==
  • SISL Global
  • Valley City, OH

Job Description

Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.

Job Tags

Work experience placement, Remote job,

Similar Jobs

MH Energy

Class B Entry Level No Experience Needed CDL B Local Driver Job Job at MH Energy

Class B Entry Level No Experience Needed CDL B Local Driver JobStakebed driving between various construction locations in the Greater Denver Metro AreaPay: Hourly $1150/WeekNational Company, All Local Driving, Health Benefits, Excellent Schedule, No Experience Required... 

Southeast QSR, LLC

Restaurant General Manager Job at Southeast QSR, LLC

 ...culture, and professional development & training, and an industry-leading profit margin....  ...disability, and life, up to 70% employer-paid ~ Up to 5-weeks of vacation 4-weeks in...  ...after 6 months of employment ~ Relocation Assistance for those open to relocation... 

Wickenburg Community Hospital

Nurse Practitioner or Physician Assistant- Urgent Care - PRN Job at Wickenburg Community Hospital

 ...Wickenburg, Arizona. WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of... 

Midwest Logistic Systems

Midwest Logistics Systems Dedicated truck driver Job at Midwest Logistic Systems

 ...same out-and-back dedicated route and work with the same customers every day. Haul automotive parts in dry van trailers with newer trucks. Work with onsite leaders and dispatch. Pay and bonus potential ~ Route and detention pay. ~$5,000 sign-on bonus for... 

AO Globe Life

=REMOTE CUSTOMER SERVICE ASSOCIATE-WORK FROM HOME(ENTRY LEVEL) Job at AO Globe Life

 ...Title: Entry-Level Customer Service Representative (Remote - Work From Home) Company: Globe Life AO Employment Type: Full-Time / Part...  ...service required High School Diploma or GED (college students and recent grads welcome) Strong communication skills written...