Job Title: Customer Service Associate
Location: Reno, Nevada
Department: Customer Experience
Company Overview:
At Havelock Wool , we believe the best building materials come from nature. We manufacture high-performance wool insulation sourced from New Zealand sheep, delivering sustainable, non-toxic alternatives to traditional insulation. As advocates of better building science and a healthier planet, we’re growing our team with people who are passionate about sustainability, craftsmanship, and creating exceptional customer experiences.
Position Summary:
We are looking for a friendly, organized, and solution-oriented Customer Service Associate to join our team. This individual will serve as the first point of contact for customers—homeowners, builders, architects, and van conversion enthusiasts—providing product guidance, processing orders, and resolving issues with a professional and empathetic approach.
Key Responsibilities:
Requirements:
Preferred Qualifications:
What We Offer:
How to Apply:
Send your resume and a brief note about why you’re excited to work at Havelock Wool to christina@havelockwool.com
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