About Davis Painting
Davis Painting is a trusted name in residential and commercial painting services across Pennsylvania and New Jersey. Our team specializes in high-quality interior and exterior painting, delivering beautiful and lasting results for our clients. We're growing fast and looking for a motivated professional to join our team as a Client Engagement Coordinator.
Position Overview
As the Client Engagement Coordinator, you will be the frontline ambassador of Davis Painting, responsible for managing client communications, enhancing our online reputation, and ensuring a seamless lead capture and follow-up process. This role is ideal for someone who thrives in a fast-paced environment, loves connecting with people, and is passionate about providing exceptional customer service.
Key Responsibilities
1. Client Communication & Engagement
* Handle inbound calls from prospective and current clients with professionalism and warmth.
* Conduct outbound follow-up calls to leads generated through online platforms and referrals.
* Schedule consultations and site visits for the sales or project team.
* Maintain accurate records of client interactions using CRM tools.
2. Reputation Management
* Monitor and respond promptly to online reviews on platforms like Google, Yelp, Facebook, etc.
* Proactively encourage satisfied clients to leave positive reviews.
* Report trends in feedback to the management team to help improve services.
3. Lead Aggregation & Coordination
* Track and organize inbound leads from various sources (website, social media, lead aggregators).
* Ensure each lead is followed up with in a timely and professional manner.
* Collaborate with marketing and sales to optimize lead-to-client conversion.
Required Skills & Qualifications
* 2+ years of customer service, sales coordination, or call center experience preferred.
* Strong verbal and written communication skills.
* Familiarity with all social platforms
* CRM platform knowledge (Hubspot) a plus.
* Ability to multitask and manage time effectively.
* Empathetic and solution-oriented approach to customer engagement.
* Knowledge of home services or painting industry a plus.
...solutions provider in Plano, TX is looking for an experienced Scrum Master. The ideal candidate will have at least 7 years of hands-on experience... ...in web application development and extensive knowledge of Agile methodologies. Responsibilities include facilitating scrum...
...Education Programs, Grades K-12 , a growing, dynamic organization with a social mission to offer hope, is seeking a Speech Language Pathologist (SLP) to join our award-winning Special Education team and perform meaningful work in a culture that welcomes innovation...
...Project Leads, Disaster Corps Project Leads, Supply & Logistics Coordinator, Client Service Coordinator, Volunteer Coordinator, and FEMA Appeals Client Service Coordinator July 28th New Orleans, Louisiana | Project Leads, Disaster Corps Project Leads, and...
...litigation defense. We are seeking a dependable Remote Data Entry Assistant to help with basic data entry tasks. This role... ...entering and updating information in our systems while working from home. The tasks are straightforward and suitable for beginners or...
...Veterinary Assistant Department: General Practice Hospitals Employment Type: Full Time Location: Riverside Animal Hospital... ...working harmoniously with team mates is required Prior experience preferred This position requires regular on-site presence...