About Us
At Swift 7 Consultants, we specialize in delivering strategic project management solutions that drive operational efficiency and business success. With a commitment to excellence and innovation, our team supports organizations in achieving their goals through customized consulting, resource planning, and execution strategies. We are proud to work with a diverse range of clients and maintain a dynamic, results-oriented work environment.
Job Description
Swift 7 Consultants is seeking a motivated and detail-oriented Call Center Customer Service Agent to join our team in Montgomery, AL. In this role, you will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience with every interaction.
Responsibilities
Answer inbound calls and respond to customer inquiries in a professional manner
Provide accurate information regarding products, services, billing, and account details
Resolve customer complaints efficiently and escalate complex issues when necessary
Document all customer interactions clearly and thoroughly
Maintain a high level of customer satisfaction through effective communication
Meet individual and team performance metrics and service standards
Qualifications
High school diploma or equivalent; associate degree is a plus
Previous experience in a call center or customer service environment preferred
Strong verbal and written communication skills
Ability to multitask and manage time effectively
Proficient in basic computer applications and CRM systems
Problem-solving mindset and a customer-first attitude
Benefits
Competitive annual salary ($34,000 – $40,000)
Paid training and onboarding
Health, dental, and vision insurance options
Opportunities for career advancement and skill development
Supportive and inclusive team environment
Paid time off and holidays
...Use Disorders (SUD) and behavioral health challenges. We are seeking a compassionate and experienced Licensed Professional Counselor (LPC) to join our team. In this role, you will work closely with individuals in recovery, utilizing evidence-based techniques to enhance...
...Job Title: Mobile App Tester Location: Pleasanton, CA (Onsite Local candidates preferred) Client: HCL America Experience Level: 8+ Years Employment Type: Contract LinkedIn Profile: Must be created before 2019 Job Description: HCL America is looking...
...Role: Technical Writer Location: Pittsburgh, PA/ NYC, NY (Weekly 3 Days onsite) Required Skill: * Strong skills in technical writing tools (e.g., MS Word, Confluence, MadCap Flare, GitBook). * Proficiency in video editing software (e.g., Adobe Premiere Pro...
...Description Host Healthcare is seeking a travel nurse RN Case Manager, Home Health for a travel nursing job in White River Junction, Vermont... ...travel career mentor but also as your #1 advocate. When you work with us, you can trust that we will help you with everything...
...Dali Nails & Lashes in Yucaipa, Ca is looking for a part time receptionist to join our team. We are looking for a very friendly, easy going... ...schedule appointment base on available -Help maintain the salon smooth on the day operation Job Type: part time Pay: 16....