Job Description

Location: Royal Palm Beach, Florida

Pet Supermarket is more than just another retail store! Every day, we get a chance to work with and learn about all kinds of pets and their families! We are one of the largest retail operations dedicated to providing our Dedicated Pet Lovers with the best selection of pet care items and passionate customer service. We are looking for an outgoing, upbeat, people-person who loves pets! Our Assistant Store Managers thrive in a high-energy environment and work together to help Pet Parents with all their pet needs while assisting to supervise the store staff to do the same. We are dedicated to making a difference in our community and want you to be a part of our team!

Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates to continue to provide our customers with World Class Service.

What we offer:

• Work with PETS!!
• Flexible Schedule
• Full time benefits & 401k
• PTO and Sick time
• Employee Discounts
• Room for Advancement

Essential Duties and Responsibilities

• Ensure proper care of all pets in store as outlined by company procedures
• Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.
• Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.
• Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility
• Completes store operational requirements by scheduling and assigning employees, following up on work results.
• Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
• Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements
• Follow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate Office
• Ability to work rotating schedule that includes the following:
  • 2 evening shifts per week
  • 1 full weekend (Saturday and Sunday) every 3 weeks
  • Saturday and Sunday twice a month
• Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays
• Ability to work a full time schedule

Requirements

• Must possess a valid drivers license
• Access to a motor vehicle

Education and/or Experience

• Management Experience at least 1+ years in retail establishment preferred
• Working knowledge of POS system preferred
• Strong sales ability

Pet Supermarket is an equal opportunity employer and Drug Free Workplace.

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